Customer Reviews - Premier Automotive

"Exceeding customer expectations"

Ryan and his crew once again have exceeded my expectations . I brought my jeep in for brakes and an oil change and the service that Premier provides is top notch. I will always advise everyone looking for a honest and dependable car shop to look up Ryan and Premier Automotive Services. Thanks again.

Jimmy Parks
Seattle, WA

"Diagnosis was right on"

My car died while driving it. I had it towed to Premier for diagnosis and was greeted with an outstanding culture of customer service. The diagnosis was right on. I was given an estimate of the work to get it running again, but was also offered a range of noticed optional work which was clearly presented, with a risk/reward statement on each item and a quoted price on each item. I picked it up today and the repair work was of the highest quality. I am now a steady Premier customer for maintenance and repair. It is rare to find a business as effective and service-minded as Premier anywhere, especially in auto repair.

Jack Lyon
Seattle, WA

"Very good and fast service"

Such pleasant and efficient young men. The shop and waiting room are immaculate. Very good and fast service.

Michele Crawford
Kent, WA

"Job came in on time and under quote"

Job came in on time and under quote. Ryan’s techs did what needed to be done to keep the truck running and safe. Even though the estimate was for a higher amount, the tech felt the work was not necessary and did not do it just to run up the bill. The truck runs great and I will take all my vehicles there from now on.

Mike Elliott
Kent, WA

"Competent service"

I always appreciate Premier Automotive’s competent service on my Nissan truck. I also appreciate the way in which procedures are personally explained and the comprehensive approach to future maintenance. I am very pleased to have discovered their business and the integrity displayed in all my dealings with staff, thus far. Thank you, again, for keeping “Betsy running.”

Merlyn Schoneman
Kent, WA

"Honest answers"

Thank you Ryan at Premier Automotive for ALWAYS taking excellent care of my baby, my F150. I always get honest answers on what needs to be repaired and how soon it needs to be done. I will never go anywhere else!

Michele O'Hara
Kent, WA

"I trust Premier Auto"

Our car is 16 years old, and I trust Premier Auto so much that I just bring it in and tell them to fix whatever needs fixing. And there have been occasions when they can’t find anything wrong, and they hand the car keys back to me! That’s impressive; Most shops would easily try and talk you into replacing SOMETHING on an older car. That’s why, when Premier makes a suggestion about preventative, proactive maintenance, I know they have my best interests at heart. I have taken our car there for service several times, and I will continue to do so. I wish I had this good of a feeling with most other places I do business with.

Ann & Bob Nicoteri
Kent, WA

"Very satisfied"

As always, very satisfied. You’ve done all the work on my two vehicles, as well as my mothers and daughters cars for more than a decade and we wouldn’t go anywhere else. Being non-mechanical people we have never felt you’ve performed or recommended any unnecessary service and are grateful that when we do have a problem you will give us the most reasonable solution. Thank you Ryan and Staff for your professionalism, honesty and superior work over the years.

Karen Taylor
Washington

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